Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.

Please note that during high-volume periods, processing times may be slightly extended.

Shipping Time

As we work with international suppliers, shipping times vary depending on the destination.

Estimated delivery times:

  • United States & Europe: 7–15 business days

  • Other international destinations: 10–25 business days

These are estimated times and not guaranteed. Delivery delays may occur due to customs clearance, weather conditions, or carrier delays beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise on the product page or during promotions.

Occasionally, we may offer free shipping on selected orders or promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to update after shipment.

Customs, Duties, and Taxes

Customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are not included in the product price or shipping cost and are the customer’s responsibility.

Incorrect Address

Please ensure that your shipping address is entered correctly. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, reshipping costs may apply.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery time, please contact us at alifatmaogullari@yahoo.com
We will investigate the issue and assist you as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:
Email: alifatmaogullari@yahoo.com

Thank you for shipping with lunexcanle.store